Privacy Policy
Silver S.r.l. (hereinafter, “Silver”) provides users of Silver’s website (hereinafter, the “Site”, which can be visited at the address www.skiarea-valandrea.it) with the following information, in compliance with article 13 Regulation (EU) 2016/679 (or General Data Protection Regulation, hereinafter “G.D.P.R.”) and subsequent national adaptation legislation (hereinafter, together with the G.D.P.R., referred to as the “Applicable Privacy Law”). During the consultation of the Site, information relating to users is collected, which constitutes personal data within the meaning of the Applicable Privacy Law.
This information is provided exclusively for the above-mentioned Site, and not for other sites that can be reached through links present on the same.
Data Controller
The data controller is Silver S.r.l., with registered office in Via Ostaria – 23041 Livigno (SO) e-mail: info@skiarea-valandrea.it
Types of data processed
Below are specified the data that are processed by Silver in case the user uses the Website.
The user assumes responsibility for any personal data of third parties entered or published on the Website, and guarantees that he/she has the right to communicate or disseminate such data – thus releasing Silver from any liability towards such third parties.
Personal data acquired automatically when visiting the Site
- Browsing data. Silver automatically collects data about the device (PC, tablet, mobile phone or other mobile device) and connection used by the user, including, for example, IP address, date and time of access, hardware and software information, device event information, unique identifiers, crash data, and pages viewed by the user before or after using the Site.
- Site Usage Data. Silver collects information about the ways in which you have used the Site, including, for example, the pages of the Site or other content you have viewed, the searches you have conducted, the third-party applications (Google Maps, in the “Homepage”, “Facilities” “Cabinet Rental” and “Contact Us” sections of the Site) on the Site that you use, and links to other sites and applications that you have clicked on.
Personal data provided directly by the user
a) Data required for online locker rental
- Data provided by the user to rent lockers online. If the user intends to purchase and ship the items to his or her own or other domiciles, through the “locker rental” section, Silver acquires the billing details (name, surname, date of birth, telephone number, e-mail address).
These details are necessary to enable the user to rent lockers on the Site. If the user does not wish to provide this data, he/she will not be able to benefit from this service.
The user is informed that with regard to PayPal and credit cards, payments will take place on the relevant platforms. In these cases, Silver is not the data controller of the transaction data, as the processing is carried out by the payment platforms.
b) Optional data
- Data provided through e-mail requests for information. If the user, in order to request information, explicitly and voluntarily sends e-mails to Silver’s addresses indicated on the Site, or uses the forms available under “Info and reservations” in the “Ski school” section and under “We reply” in the “Contacts” section, Silver acquires the e-mail address and any personal data of the user (and/or third parties) entered in the text of the electronic communication, as well as – for the “Info and Reservations” and “We reply” forms – the name, surname, e-mail address, telephone number and any personal data of the user (and/or third parties) entered in the text of the request.
Purpose of processing
To contribute to the operation of the Site; to provide the user with the services that Silver provides through the Site; to protect the user’s vital interests; to comply with applicable legislation or pursue other requirements of public interest
User data is processed:
- to operate, measure, improve and keep secure the Site and the services provided through it;
- to prevent, detect and mitigate fraud, security breaches and potentially prohibited or illegal activities.
Pursue Silver’s legitimate interests in such a way that these interests do not override your fundamental rights and freedoms
User data is processed:
- to identify and solve problems you encounter when using the Site (e.g. blocked or non-functioning pages).
These processing operations protect Silver’s interest in keeping the Site functional and efficient. Moreover, they do not violate the user’s fundamental rights and freedoms, as they are foreseeable and widespread processing operations on each site. Moreover, these processing operations also benefit the user himself, allowing the Site to continue to function.
Social button
The Site uses several links, which allow users to visit Silver’s Facebook and Instagram profiles (see Site footer). These links – which appear as icons of the relevant social networks – do not involve the installation of third-party cookies.
Treatment modalities
The user’s personal data is processed by computer or telematic means, exclusively for the purposes for which it was collected (see above), and stored for a specific period of time according to the criteria indicated in this privacy policy (see below).
Personal data may be known and processed by Silver’s staff, duly instructed on the precautions to be taken in accordance with the Applicable Privacy Law.
Duration of processing
The specific retention periods of the user’s personal data are documented in Silver’s processing activities register (implemented pursuant to Article 30 of the G.D.P.R.).
The user’s personal data are retained (in accordance with the criteria set out in recital 39 and Article 5(1)(e) of the G.D.P.R.) for the period necessary to ensure that the Site functions, and that Silver provides users with the services provided through the Site. This period, in any case, cannot exceed 10 years from the collection.
Your personal data may be retained for longer periods than the above only if this is necessary for Silver to fulfill its legal obligations or to protect a right in court.
After these retention periods have expired, your data is either deleted or permanently anonymised.
Disclosure of data
Silver may communicate processed personal data only to the entities and for the purposes indicated below.
Fighting unlawful acts, fraud and security breaches
- Silver may disclose your personal data to third parties who are engaged in preventing, detecting and mitigating potentially unlawful acts, fraud and security breaches.
Law enforcement, legal proceedings and methods authorised by law
- Silver may disclose your personal data to law enforcement agencies, public authorities or authorised third parties where required by law. And, in general, when it is necessary to comply with legal obligations or verified requests relating to a criminal investigation or suspected illegal activity, or to respond to claims by others regarding the rights, property or safety of Silver, its employees or users.
Rights of data subjects
In the sole cases and with all the limits provided for in articles 15-22 G.D.P.R., the user has the right – at any time, free of charge and without any particular burden or formality – to:
- obtain confirmation of the fact that Silver processes your personal data;
- have access to his/her personal data, and know its origin, the purposes and purposes of processing, the storage period and information regarding third parties to whom the personal data is communicated
- revoke your consent at any time, if this constitutes the basis of the processing;
- update or rectify your personal data collected by Silver, so that it is always exact and accurate;
- exercise the so-called right to be forgotten, i.e. have your personal data collected by Silver deleted from Silver’s databases and/or archives, including backup archives;
- limit the processing of your personal data by Silver;
- object to the processing of personal data processed to pursue public interest requirements or legitimate interests of Silver;
- to be notified, in an appropriate timeframe, of any rectification, erasure or restriction of processing ordered by Silver, as well as of any revocation of such measures and the reasons for such revocation.
The user may exercise these rights by means of a written request addressed without formalities to Silver, by sending an e-mail to info@skiarea-valandrea.it.
Once the aforementioned e-mail has been received, Silver will comply with the request within one month of receiving it. This deadline may be extended by two months – after notice to the user – taking into account the complexity and number of requests.
Silver reminds the user that, if the response to his/her request has not been satisfactory in his/her opinion, he/she may contact and lodge a complaint with the Italian Data Protection Authority (https://www.garanteprivacy.it/) in the manner provided for by the applicable Privacy Law.
Changes to the privacy policy
Silver reserves the right to make changes to this privacy policy at any time, giving notice to users on this page of the Site.
You are therefore advised to consult this page frequently, referring to the date of last modification indicated at the bottom. Unless otherwise specified, in the event of a change, the previous privacy policy will continue to apply to personal data collected up to that time.
Date last updated: November 2024